Air Canada Practical Information
› Check-In Information
International Flights (including Mexico and the Caribbean)
Recommended check-in time*: 120 minutes departing from Toronto, 180 minutes departing from Havana
Check-in and baggage drop-off deadline**: 60 minutes
Boarding gate deadline***: 30 minutes
*Recommended check-in time
You should check in no later than the indicated times. This will ensure you have plenty of time to check in, drop off your checked baggage and pass through security.
** Check-in and baggage drop-off deadline
You must have checked in, obtained your boarding pass and deposited all checked baggage at the baggage drop-off counter before the check-in deadline for your flight.
*** Boarding gate deadline
You must be present at the boarding gate by the boarding gate deadline.
You can check in for your flight at any time within 24 hours of departure when you use the convenient Web check-in or Mobile check-in options, or within 12 hours at one of the self-service check-in kiosks located in most of the airports where Air Canada serves (not available at José Martí International Airport of Havana). You should check in no later than the above indicated and recommended check-in times.
Although you can check in as early as 24 hours before your flight, please note that baggage may only be checked in at the baggage drop-off counter at the earliest:
• Four (4) hours prior to departure for flights from Canada or the U.S., and
• Three (3) hours prior to departure for flights from all other locations.
Keep in mind you’ll have to pass security control and (in case of international flight) customs and immigration control. Please check in early.
› Baggage Allowance
Carry-On Baggage allowance
: 1 standard article and 1 personal article.
• Standard article - maximum size:
23 cm x 40 cm x 55 cm (9 in x 15.5 in x 21.5 in) wheels and handles included.
Maximum weight: 10 kg (22 lb)
• Personal article - maximum size:
16 cm x 33 cm x 43 cm (6 in x 13 in x 17 in)
Maximum weight: 10 kg (22 lb)
If you are travelling with an infant on your lap, you may carry on 1 additional Standard article for their belongings.
Examples of standard or personal articles (as determined by their size):
• Carry-on bag, roller bag, backpack, briefcase,
• Laptop computer,
• Cat or small dog in its carrier,
• Sport racquet (e.g. tennis, squash, badminton),
• Camera bag,
• Garment bag (size and weight restrictions apply),
• Diplomatic or consular bag,
• Musical instrument.
Other items you may bring on board in addition to your carry-on allowance:
• Coat or other outer garment,
• Small purse measuring no more than 25 cm x 30 cm x 14 cm (10 in x 12 in x 5.5 in). Larger purses will be included in your carry-on allowance.
• Infant care item (e.g. diaper bag),
• Stroller - collapsed diameter not to exceed 25.5 cm (10 in) and length not to exceed 92 cm (36 in),
• Child restraint device if a seat has been purchased for the child/infant,
• Small electronic device such as cell phone or MP3 player,
• Snacks or food to eat on board: All food must be wrapped or in a container,
You may not consume your own alcoholic beverages on board.
Always purchase liquids after you've passed the security checkpoint.
(Includes Air Canada Tango, Flex and Latitude fares, and Aeroplan Economy, Air Canada Vacations Economy and Air Miles Economy tickets).
One bag free. Maximum linear dimensions (length + width + height - wheels and handles included) per bag: 158 cm (62in). Maximum weight 23 kg (50 lb).
First / Executive Class
Two bags free. Maximum linear dimensions (length + width + height - wheels and handles included) per bag: 158 cm (62in). Maximum weight 32 kg (70 lb).
* Air Canada Cargo handles the shipment of all bags that exceed:
32 kg (70 lb) in weight,
292 cm (115 in) in linear dimensions, and/or
203 cm (80 in) in length.
› Forbidden Items
Prohibited items carry-on baggage
• Sharp, piercing or cutting objects such as: straight razors and razor blades,
• Sharp-tipped scissors with blades measuring more than 6 cm (2.4 in),
• Box cutters,
• Knives of any length, including hunting knives, jackknives (Swiss army knives), and chef's knives (e.g. meat cleavers),
• Saws, drills, as well as any tool with a head and shaft measuring more than 6 cm (2.4 in),
• Game darts measuring more than 6 cm (2.4 in), as well as tackle boxes, fishing hooks/lures crossbows and arrows.
• Laser pointers.
• Hammers, wrenches, crowbars and heavy tools.
• Ammunition and firearms.
• Fuel, lighters - except butane (Bic-type) lighters - and other items defined as restricted and prohibited items.
• Scuba tanks, golf clubs, baseball bats, bowling balls, billiard cues, hockey sticks and ski poles. blackjacks and billy clubs.
• Unidentifiable liquids in unmarked containers.
The use of the following electronic devices is prohibited at all times on-board the aircraft:
• Wireless mouse
• Bluetooth headsets
• Radio transmitters
• Radio controlled equipment or toys
• Printers and computer peripheral devices
• Laser pointers
Passengers who purchase travel on a codeshare flight or a flight with another airline may be subject to that other carrier's baggage policy and other rules.
For complete and more detailed conditions, we refer to the website of Air Canada or to contact their offices directly.
› Guidelines liquids, aerosols and gels (LAG) in hand luggage
Liquids, aerosols and gels must be packed in containers with a maximum capacity not exceeding 100ml. Containers must be carried in a transparent re-sealable plastic bag and must be presented separately for examination at the security screening point. One bag is allowed per passenger.